Keep Your Current Phone Number
You don't have to lose your phone number if you change to VoIP. You can keep your
current phone number in many places in the US. To find out if you can transfer it
to VoIP service, just enter your area code and the first three numbers that follow
into the Local Number Portability (LNP) Checker below, then click the Check LNP button.
How To Transfer Your Number To VoIP
It’s easy. And you can always transfer your number later if you want to try out
your VoIP service first.
- Determine whether your current phone number can be transferred by using the LNP Checker.
- Sign up for VoIP and
select a temporary number with whatever area code and exchange
you want.
- Download the VoIP Number Portability Authorization Form by clicking
here.
- Find a copy of your most recent phone bill that
clearly shows your name, number
and service delivery address. All of this information is usually on the first page
of your bill. Remember, to transfer your current number, it must be active on your
account with your local telephone company. Do NOT contact them to disconnect your
local service, or you may lose your current number completely.
- Fill out the Authorization Form, sign it and
fax it and the phone bill to the
number listed on your form.
- Transferring your number will take between 7 and 30 days from the date that the
completed paperwork has been received. You will be notified via email when the transfer
has occurred.
- Once your existing number has been transferred, you have the choice of simply using
this as your VoIP number or keeping both the existing and the new VoIP number for
a small additional monthly charge.
- A one-time charge of $20 applies per number transferred.
What Problems Can Arise?
- If you are a DSL subscriber you may have to keep your current phone number to maintain your high-speed
Internet connection. In this instance, we would suggest either transferring your
DSL service to another phone line with your current carrier, or switching to
Cable Internet instead of DSL. VoIP works well either way!
- Your local telephone company may be so small that they are not obligated to allow
you to transfer your number to the company of your choosing.
- You may have contractual or financial obligations to your current provider.
- You may have features and associated services such as Transfer Freeze, Distinctive
Ring, Ring Master or ISDN- or CENTREX-related features which cannot be transferred.
- There may be pending service changes associated with the number being transferred
- Please note you are responsible for any fees from your current provider associated
with your number transfer.
What Happens If My Number Cannot Be Transferred?
Occasionally, we do run into phone numbers we simply cannot transfer. If we cannot
transfer your current number, you may either:
- Keep your current phone number with minimal service and continue to use your new
VoIP number for the great features and to help you save on outgoing calls.
-
Discontinue your current phone number and just keep your new VoIP number and save
even more.
- Discontinue your VoIP service and go back to paying your local
telephone company way too much.
NOTE: DO NOT CANCEL YOUR SERVICE WHILE WE TRANSFER YOUR NUMBER.
IF YOU CANCEL YOUR SERVICE BEFORE OUR TRANSFER IS COMPLETE, YOU COULD LOSE YOUR NUMBER!
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